IT Program Overview

"Employment of computer and information technology occupations is projected to grow 12 percent from 2014 to 2024, faster than the average for all occupations. These occupations are expected to add about 488,500 new jobs, from about 3.9 million jobs to about 4.4 million jobs from 2014 to 2024, in part due to a greater emphasis on cloud computing, the collection and storage of big data, more everyday items becoming connected to the Internet in what is commonly referred to as the Internet of things, and the continued demand for mobile computing."

-Bureau of Labor Statistics

How would you like a career in this challenging and interesting field?  People with computer skills are in high demand and are often paid well.  Come and explore the possibilities.  This may be the beginning of a wonderful life-long career.

The Information Technology program at KCTC is broken into a first year program and a second year program. All students must complete the first year program before moving on to the second year program.


First Year Program

Intro to IT  covers fundamental computer and career skills for entry-level IT jobs. The course includes hands-on labs that provide practical experience to prepare you for entry level IT jobs. You will work with industry equipment to develop your troubleshooting skills and practice what you learn.

1st year students work toward Microsoft Office certifications, Communication Skills for Business certifications, and IT Fundamentals+ in addition to the skills and activities listed below:

  • Develop working knowledge of how computers and mobile devices operate.
  • Identify common security threats and vulnerabilities like malware, phishing, spoofing and social engineering.
  • Apply skills and procedures to install, configure, and troubleshoot computers, mobile devices, and software.
  • Develop critical thinking and problem solving skills using both real equipment.
  • Get immediate feedback on your work through built-in quizzes and tests.
  • Learn and practice essential employability skills such as teamwork, problem solving, communication, and personal management.
  • Connect with local business and the global Cisco Networking Academy community.

Second Year Advanced IT Program

Second year students will either prepare for CompTIA A+ Certification.

CompTIA A+ certification is earned by passing a set of two exams – created by IT industry professionals – that validate skills needed for entry-level IT jobs. That said, CompTIA A+ is not just about PC repair. CompTIA A+ candidates are better prepared to troubleshoot and problem solve a wider variety of issues, ranging from networking and operating systems to mobile devices and security.

Unlike other certifications, many of which only require covering one domain, CompTIA A+ covers a broader diversity of knowledge required of technicians today, making A+ relevant to many more job roles.

Work, Learn and Get Paid

The IT program offers many ways to gain valuable experience on the job.  One way is through the pre-apprenticeship program.  In this program, you would work for a local company, gaining knowledge and skills and getting paid.  At the end of your time in the program, you are eligible to to apply for a Registered Apprenticeship and earn an additional $2,700 towards college tuition at Grand Rapids Community College.

or visit our Work Based Learning page for more information.